When it comes to understanding and actually using your benefits, we know it can get confusing. Our goal is to help you understand your coverage and feel confident in making the most of it — when you first enroll and every year after that.
Compass Rose is here to be a trusted lifelong partner in your healthcare journey. Keep reading to get to know your plan.
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Wellness is about more than just going to the doctor when you’re sick. It’s about being proactive with your health by getting your recommended health screenings and making healthier lifestyle choices.
Routine preventive care like an annual physical exam, well-child visits, screenings, and vaccinations can help you avoid or delay the onset of disease. When seeing a network provider, these preventive care services are available to you at no cost. Talk to your provider about which screenings or services are recommended for you.
Note: To receive 100% coverage, your physician's bill must clearly state “Routine Physical Exam.”
If you recently enrolled in the Compass Rose Health Plan, your member ID card(s) will arrive in the mail.
Visit member.compassrosebenefits.com or download the app to create a HealthSafe ID®. HealthSafe ID provides you with secure access to your health benefits information — including myCompass, the Compass Rose Health Plan app, and Optum Rx® — with just one username and password.
To register, you will need your health plan ID and group number. You can find this information on your ID card. If you have already created a HealthSafe ID in the past, you won’t need to create a new one.
The Compass Rose Health Plan uses UnitedHealthcare’s Choice Plus Network.
To search providers and find out if your current doctor is in-network, visit compassrosebenefits.com/UHC.
Our prescription drug benefits are administered through Optum Rx.
Visit Optum Rx to view your plan's prescription drug list, check your coverage, find local pharmacies, price medications, and enroll in home delivery. Your Optum Rx account can be accessed directly as well as through myCompass and the app.
Learn more about prescription drug co-pays, specialty medications and home delivery on our Pharmacy page.
Medical claims are processed through our plan administrator, UMR. In most cases, your provider will submit claims on your behalf after you have received a service. However, there may be times when you need to submit a claim, like when you’re overseas. View instructions for How to Submit a Claim.
