Access Your Health Member ID Card Online!

We understand the luxury of having all the information you need at your fingertips, and your health care should be no different. Let’s face it, we live in a digital world. That is why we created the Compass Rose Member Portal—to give you 24/7 access to manage your health care. New this year, we are pleased to introduce the ability to view, print and request additional health plan member ID cards online through our Member Portal.

How to access your card

  1. Sign-in to your Member Portal account. If you do not have an account, register to get started.
  2. Select the My UMR tab in the menu bar.
  3. Click the Take Me to My UMR Portal button. You will be prompted to choose the policy for which you would like to view information. This will take you directly to your profile within UMR.
  4. Choose the ID card button from the myMenu. From there, you have the ability to view / print your member ID card(s). Please note: you may see duplicate cards depending on your coverage (i.e. one person under your policy has Medicare coverage and the other does not).

If you need help understanding your member ID card and Explanation of Benefits (EOBs), we have a detailed description you can view through the Member Portal. If you do not have a Member Portal, members who have Medicare coverage can access them here, or here for those who do not have Medicare.

If you have any questions about viewing / printing your ID cards, claims status or benefits information, please contact a UMR Member Services Representative at (888) 438-9135, available 8am to 8pm EST.